Autonomous customer operations
Your customers queue until an employee is available
AI agents answer by phone, email and chat at any hour and complete what your customers ask for in the ERP, CRM and other systems you already run. Your team decides what the agents may do.
Start with us
We assess your enquiries, show a demo on your own types of enquiry and take one customer journey live.
Start on your own
Create an account, connect your systems and switch your channels on.
How you start
Start with us
We assess your enquiries, show a demo on your own types of enquiry and take one customer journey live.
Start on your own
Create an account, connect your systems and switch your channels on.
Your systems
The agents complete each enquiry in the systems you already run
connects through the open Model Context Protocol, so any system with an MCP endpoint becomes something the agents can act on. That includes SAP, Microsoft Dynamics 365, Odoo, NetSuite, Magento, Shopify, Pipedrive, HubSpot and Salesforce, as well as the bespoke software your business runs.
Under your control
Every enquiry follows the procedures your team sets
The agents act within the policies you configure, and your team keeps every decision that needs a person.
Policies come before every action
You decide which actions the agents may take, which need an approval and which go to a person. The policies are enforced before an agent acts in any system.
Every reply is verified
Each reply is checked against the data the agents found in your systems before it reaches the customer.
The customer is identified first
Before an agent reaches a customer's own data, the customer proves who they are, for example with MitID or BankID in one approval.
Your team takes over with the full history
When an enquiry needs judgement, a member of your team takes it over with everything the agents found and did.
Every action is recorded
Every decision, system query and policy check is recorded for compliance and review.
Your data stays in the European Union
All infrastructure and AI inference runs in the European Union, with hosting in Germany.
Languages
Your customers are answered in their own language
The agents answer calls, emails and chats in 23 European languages.
Spoken in
23 languages
Use cases
Every customer request, completed end to end
Across every industry, oHallo handles the requests your customers send most often, completing each one in your live business systems. Open any industry for the full set.
For your customers
Three in the morning is a fine time to ask. Every call is answered on the first ring. Every order and past matter is remembered. The busiest day gets the same care as the quietest. There is always time for one more question. A person steps in the moment it matters. Your customers never catch a bad day.
keeps every one of these promises, from less than one euro for each customer matter it resolves.
You pay only when resolves a matter. There is no monthly fee and an account costs nothing to create.
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Start with one customer journey
Book a demo on your own types of enquiry, or create an account and connect your systems yourself.